Customers often want to know the range of products offered. This question can address whether the shop carries parts for specific makes and models, as well as the variety of categories available, such as engine components, brakes, suspension, etc.

Concerns about compatibility are common. Addressing how the online shop ensures the accuracy of fitment information or providing a guide on how customers can verify compatibility with their vehicle is crucial.

Customers often want to know about the quality and authenticity of the parts. Providing information about the brands carried and whether they are genuine OEM (Original Equipment Manufacturer) or aftermarket parts can be important for customer trust.

Understanding the return policy is crucial for customers in case they receive the wrong part or if there are issues with the product. This question can cover details such as return period, conditions, and any associated fees.

Customers may inquire about shipping options, delivery times, and associated costs. Providing information on the shipping process, tracking orders, and any potential international shipping options can be helpful.

Addressing the longevity and reliability of the parts is important. Customers often want to know if there are any warranties or guarantees on the products, and if so, what they cover and for how long.

Some customers may prefer personalized assistance. This question can cover whether the online shop provides customer support or assistance in identifying the right auto part based on the customer's specific requirements or vehicle details.